No agent in sight. Flight 1583 delayed delayed and delayed without information or updates provided by gate agent. what a nightmare
I assumed there to get a policy for overweight individuals. I was up against the window the entire trip.I compensated for my seat but since it turned out I really didn’t have a person. Along with the Old Piedmont however flying considering American would do better, unsatisfied all around.
I would love anyone to get in touch with me concerning the a few worst customer service phone calls I have at any time had these days. E-mail me initial since the agent mentioned I can only do it in writing. #flysouthwest. #behelpfulfail
Stranded in San Diego, CA. Attempted to simply call shopper relations quantity, but Website lists the identical quantity as cargo quantity. Is this to stay away from mobile phone calls. Waited in excess of two several hours for just a return contact from reservations.
My husband and i experienced a flight leaving Richmond Virginia that has a closing desired destination of Seattle Washington. We are familiar with traveling and had flown other airlines before that week intending to and from several Locations. We had all our information and facts and went to make use of the American Airways kiosk to print our boarding passes. The kiosk didnt inquire if those who are flying are navy staff so we started out above and waited in line to speak to your consultant for the counter. As soon as we ended up up on the counter we explained to a lady powering the counter that my partner is within the military services and we experienced two luggage to check in. Thats once we were being knowledgeable that our luggage where more than weight and It will be 250$ additional. We requested for your Girl to show us wherever the offer pricing is composed. She was not able to provide that info and went on to tell us we could search it up ourselves. My spouse that's enlisted within the U.S. Coastline Guard hasn't had to pay excess or any quantity for baggage, on orders or own. My spouse gave her the 250$ and that's once the representative we have been Talking with before long became really rude and threatened to terminate our total flight.
I wish to touch upon how horrible your flight and buyer service was these days. Flight 4425 was suppose to depart at five pm from DC and get to Atlanta. We didn’t get off from DC until eventually six:20 pm. We had been instructed it was gonna be a 10 moment hold off but we hardly ever boarded the plane right up until way later on. Then the pilot explained there was no delay despite becoming delayed forty five minutes then had us sit on the runway for over 35 minutes. I understand you don't have any Regulate in excess of the turbulence we seasoned but we arrived in ATL plus they didn’t Have got a terminal for us to unboard.
be there? And then NO place for them to remain til early morning!! I hope There is certainly some payment for me in this situation. I was quite unhappy While using the way American Airlines managed my flight.
Previous month, I traveled on American Airlines from Portland, Maine to Washington, DC. I'm able to’t inform you adequate about the wonderful service I obtained. I requested a wheelchair for equally airports as well as the chair and attendants have been suitable there and went higher than and further than the call to duty.
I might haven't considered I might have stolen goods from our luggage. At this second I'm very upset regarding how your staff for the airport in Cancun went by means of my baggage and stole two bank cards and utilised them. I am being forced to wait to employ our accounts for that reason For additional then every week. I also received a contact yesterday from my town library concerning a one that termed top article them to talk to me if I had shed merchandise.
My partner And that i flew from Palm Springs to Ft. Myers Florida, on the return excursion, flight 2233 from Dallas, my partner Rick Barnes was Minimize really badly by something from the seat when he set our luggage from the overhead compartment. We known as the Hostess and Despite the fact that blood was gushing out of the wound, he was specified a band help to cover the five inch gash in his leg. We had been informed that once Absolutely everyone boarded, the hostess would return with the very first aid kit and must create a report.
The red tape to obtain a response a couple of serious messed up journey from get started to finish is awful. I have already been trying to have a reaction from AA nevertheless the run about is what AA desires so you might quit..GUESS WHAT ? i dont stop trying easily. so AA i await your solution.
I'm writing to express my disappointment with my modern vacation. I created arrangements by means of American Airlines to ensure that I could use my points and I used to be proud of that. I received a superb value. Resulting from an unforeseen and unfortunate security breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport News in lieu of Norfolk to obtain there at a good hour. Our baggage however went to Norfolk. We rented a car and picked our baggage.On the return flight and checked our luggage and then acquired an electronic mail from YOU telling us of a hold off and based on the information YOU offered we rebooked to the afterwards flight.
I just wanted to say “thanks†for our pleasurable expertise with American Airways on our latest Las Vegas excursion! Everything went easily and promptly.
The complete opposite is your personnel Liibide (sorry I didn’t obtain the spelling of his identify). I wait to contact him a Shopper Service Rep. He did help me with some troubles I had on my outgoing flight but essentially was of no help by any means with my return flight.