reserving reference MKFCFC I am addressing this letter to you personally to express my dissatisfaction regarding your services with regards to the flights referred to earlier mentioned.
To start with, massive many thanks and shout out towards your Cust Svc rep Laura. She is quite pleasant and was able to handle my issue speedily. It is best to really feel incredibly lucky to have her being an staff.
The crew associates had been the most non caring I have ever been over a flight with. It reminded me off my days in the lodge business once we experienced union and non union groups. I won't ever fly American yet again I I really need to go west I'll generate.
Hello，I wanted to check with questions about deliver a cat from your U.S. to China, so I termed your Chinese service. The girl identified as Annie picked my cellular phone. I asked my problem and she or he stated †there's no way†I said a person told me it is achievable. She explained †They can be lying†she did not give me any rationalization. I chose to simply call yet again, One more woman answered my get in touch with.
Me and my spouse needed to confront a servicing concern in the airport, traveling from JFK to MIA (AA2299),because of which we needed to change the flight .Following describing the issue to the purple jacket AA personnel, the flight was modified, and we ended up sure to be seated while in the first class as we ended up speculated to on the first flight (my wife is heavily Expecting).
There was no gate ready for us and we waited a hour in advance of one was All set. Which was not what we anticipated.
I recognize that it might be a while before USAIR and American program are going to be synched. But, there isn't a reason for your agents for being so disconnected.
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In April 2014 I was provided a voucher for helping having an sick individual on certainly one of yur flights. However due to some unforeseen instances I have not been capable of employ the voucher.
Under no circumstances I repeat under no circumstances will I choose American Airways. All over again.Thoroughly unprofessional personnel within the ticket agent to flight attendants. The many jokes I have read about this getting a †cattle hauler †airline is regrettably true in my latest knowledge.very unhappy.
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Tomorrow, on my BIRTHDAY, I’ll deal with your third share allocation being a Specific birthday existing from all of you and tank you since-
We acquired spherical journey connecting flights via Charlotte from Boston to Aruba for 11/28/2015. We compensated In addition in your “additional area†seating. No in which had been we knowledgeable that these “additional place†seats did not present you with a reclining possibility. After we arrived in Charlotte, we boarded flight 874 only to b told from the Captain that he needed to carry out some “routine maintenance†that could have a “couple of minutes†ahead of we still left, simply because he “wouldn't be able to depart Aruba in time†if he waited to obtain it carried out accomplished there.
On Dec. fifth my wife, Tamar and mates Keith and Janet Burd and I were being coming back from a 7 day cruise on Celebrity Cruise Strains. We had been scheduled to return from Miami to Louisville, KY by means of Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were being at risk of missing our connecting flight away from Charlotte. The ticket agent confident us that we would have lots of time to help make the relationship in Charlotte. Perfectly, the flight received later on and later on as well as ticket agent then explained to us that we would need to make any connecting flight alterations in Charlotte. Once the aircraft finally arrived and all passengers boarded, there was another delay as a consequence of mechanical complications. Then, the flight was cancelled and we ended up advised to return on i was reading this the gate where by an agent would rebook us. Alright so…..one hundred fifty travellers with one agent !